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Local Service Support

Service Overview

Nano Vacuum provides high quality local service support through factory trained engineers. We offer installations, repairs, health checks, preventative maintenance and extended warranties to our Australian and New Zealand based customers.

At the conclusion of any work, you will receive a detailed Service Report documenting the system’s initial status, the work performed, final status, cost of labour and parts and calibration status (if applicable). It may also include recommendations for future maintenance to assist in increasing uptime and reducing unexpected outages and maintenance costs.

For additional information contact us on: service@nanovactech.com .

Or, complete our Service Request Form.

AS3000 compliance

AS/NZS 3000:2018 is the standard for ‘wiring rules’. Products purchased from outside Australia and New Zealand may not comply with this standard, potentially putting users and service personnel at risk from electric shock or fire hazard. Nano Vacuum can provide a specialist assessment of your equipment and a status report with a quote, if necessary, for any required remediation measures.

Our Service Engineers have a disconnect/ reconnect electrical license in most Australian states.

Vacuum Pump Maintenance

Nano Vacuum can service and repair the majority of the most common brands and types of vacuum pumps. These include, but are not limited to, rotary vane, turbo, cryo, scroll, multistage roots, screw, ion...

Some of the most common brands we service are:     

  • Edwards

  • Leybold

  • Pfeiffer / Adixen

  • Agilent

  • Varian

  • Vacuubrand

  • KNF 

Leak detection and Rental

Nano Vacuum has an Edwards ELD500 fully automated helium leak detector available for rental. It is designed for fast and accurate leak detection in a wide range of applications and is fully mobile with an easy-to-use control interface. Check Edwards ELD500 Helium Leak Detector for more information on this system. Interested in renting one or would like us to locate your leak for you? Please contact our service department below. 

For additional information contact us on: service@nanovactech.com

Or, complete our Service Request Form.

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Service Request Form

If an item is to be sent to Nano Vacuum, please also download and complete our Goods Return Authority (GRA). Note that contaminated goods may not be shipped before thorough decontamination for which evidence must be provided.

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